What information do we collect?
When you fill in the contact form on our website or contact us in another way, we collect your name, surname, email address, phone number and the content of your message. When we provide services to your organisation, we may also collect the name of your organisation and your job title.
How do we collect information?
You give us this information directly. For example, when you fill in the contact form, send a quote or technical support request, send us an email or call us, you give us your personal information specifically and knowingly. We may also receive information about you from third parties such as your employer or our business partners – but only if you have given them permission to share your information.
Privacy
We are not responsible for the privacy of data collected by websites that Synchron Bilişim does not own or manage, including websites linked from our website.
Making a complaint
If you have a complaint about your personal data, please contact us at sales@synchron.com.tr with details that explain your concerns. We will review your complaint, investigate whether the correct procedures were followed and get back to you. We aim to complete this review within 15 business days of receiving your complaint, but in some cases it may take longer. If you are not satisfied with our response, you can make a complaint to the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).