Frequently Asked Questions

Cloud services, managed services, backup, cyber security, and AI and automation. The full list is on the Services page.

Yes. We have managed projects in 13 countries and use data centers in 4 countries.

You can reach our support team 24/7. Our monitoring team handles critical alerts immediately.

We partner with Microsoft, Proxmox, Veeam, Acronis, Dell, HPE, Fortinet, ESET, Bitdefender and others. The full list is on the Partners page.

Fill in the contact form. Our team will contact you to discuss your needs.

Cloud services deliver server, storage and application resources from a provider over the internet. Resources grow or shrink as needs change.

Details:Cloud Services

Synchron provides these cloud services: Disaster Recovery (DRaaS): replication of critical systems to a second site and planned recovery. VPS (IaaS): virtual servers in data centers in Türkiye. Corporate File Server: central file sharing and storage. Corporate Email Service: email with Exchange, Microsoft 365 or Zimbra. Microsoft Cloud: Microsoft 365 and Azure setup and management. Platform as a Service (PaaS): a ready runtime environment for applications.

Details:Cloud Services

IaaS provides virtual servers, storage and network resources as a service. You use resources as needed without buying physical hardware.

Details:Cloud Services

A corporate file server lets teams share files in common folders with permission-based access. Backup and access logs are managed centrally.

Details:Cloud Services

A corporate email service provides centrally managed email accounts on the company domain. Spam filtering, backup and account management are part of the service.

Details:Cloud Services

Microsoft Cloud covers Microsoft cloud services such as Microsoft 365, Azure and Dynamics 365. As a Microsoft CSP partner, Synchron also provides the subscriptions.

Details:Cloud Services

We size resources to your needs and take over setup, backup and monitoring. Our support line is available 24/7.

Details:Cloud Services

Our VPS services are hosted in data centers in Türkiye. We state your data location requirement in the contract.

Details:Infrastructure as a Service (IaaS)

We give the uptime commitment in writing in the service contract. We monitor our VPS infrastructure 24/7, and our support team responds to incidents.

Details:Infrastructure as a Service (IaaS)

Our support line is available 24/7. You reach our team over WhatsApp, the ticket system, phone and, for business customers, Microsoft Teams.

Details:Infrastructure as a Service (IaaS)

Virtual servers run on full-flash SSD storage. We size CPU, memory and disk to your workload and increase them as needs change.

Details:Infrastructure as a Service (IaaS)

Our platform uses DDoS protection. We agree on the protection scope and additional security services with you during the quotation.

Details:Infrastructure as a Service (IaaS)

A business file server is an infrastructure that stores the data of a business in a central, secure and organized way.

Details:Enterprise File Server

We protect data against unauthorized access and data loss with user and group permissions, disk encryption and regular backups.

Details:Enterprise File Server

Yes. We set up secure access over VPN or a sync application for employees outside the office.

Details:Enterprise File Server

The same team handles setup, backup and daily operation. We grow capacity as needed. Our support line is available 24/7.

Details:Enterprise File Server

A corporate email service provides centrally managed email accounts that use your company domain. Account creation, removal, backup and security settings follow your company policy.

Details:Enterprise Email Service

We apply spam and virus filtering. We encrypt connections with TLS. We enable multi-factor authentication (MFA) for users. We configure SPF, DKIM and DMARC records for your domain.

Details:Enterprise Email Service

We take an inventory of the mailboxes and plan the migration in user groups. We change the MX record last. A final sync moves the email that arrives during the migration to the new mailboxes.

Details:Enterprise Email Service

Yes. Corporate email accounts work on Android and iOS devices. We help your users with the setup.

Details:Enterprise Email Service

We back up mailboxes on a regular basis. We restore deleted items or a whole mailbox from backup. We set the backup frequency and retention in the contract.

Details:Enterprise Email Service

Yes. Our support line is available 24/7 for setup, usage and incident requests.

Details:Enterprise Email Service

The price depends on the number of users, mailbox capacity and additional services. Contact us for a quotation.

Details:Enterprise Email Service

Microsoft runs Exchange Online in its own cloud and offers it with Microsoft 365 subscriptions. Hosted Exchange runs in Synchron data centers and Synchron manages it. The user experience in Outlook is the same. The differences are who runs the platform, where the data is kept and the package scope.

Details:Hosted Exchange

The contract states the data center where your mailboxes are kept. If you have a data location requirement, tell us at the quote stage.

Details:Hosted Exchange

Yes. We list your mailboxes, prepare the migration plan and run a pilot with a few users first. We complete the migration as planned and help your users with the setup.

Details:Hosted Exchange

We review your current environment. We compare three options by cost and workload: upgrading the server to Exchange Server SE, moving the mailboxes to our Hosted Exchange service, or moving to Exchange Online.

Details:Hosted Exchange

Yes. Your users access email, calendars and contacts with the Outlook desktop app, a web browser and mobile devices. We help your users with the setup.

Details:Hosted Exchange

Yes. We back up mailboxes regularly. We restore deleted items or a whole mailbox from backup. The contract defines the backup frequency and the retention period.

Details:Hosted Exchange

Microsoft Cloud is the set of Microsoft cloud services such as Microsoft 365, Azure and Dynamics 365. We decide with you which service fits your needs and take over setup and management.

Details:Microsoft Cloud

We take an inventory of your mailboxes and files and plan the migration in user groups. After the migration we give your users configuration support and training.

Details:Microsoft Cloud

Azure resources are billed by use and scale as needs change. We deploy resources in a region that meets your data residency needs.

Details:Microsoft Cloud

On top of the security features of the Microsoft platform, we configure multi-factor authentication, conditional access and logging according to your organization’s policy.

Details:Microsoft Cloud

Synchron is a Microsoft CSP partner. The team that provides the subscription also handles setup, migration and support. Our support line is available 24/7.

Details:Microsoft Cloud

SyncCloud is based on the open source Nextcloud platform. Synchron offers this platform as a service under its own brand.

Details:SyncCloud: Nextcloud-Based File Storage and Sharing

SyncCloud is hosted in Synchron’s Istanbul data centre. Synchron manages the service.

Details:SyncCloud: Nextcloud-Based File Storage and Sharing

The desktop client runs on Windows, macOS and Linux, and the mobile app on iOS and Android. Files are also available in a web browser and over WebDAV.

Details:SyncCloud: Nextcloud-Based File Storage and Sharing

Versioning and the trash bin are product features; they do not replace a backup. We offer backup separately with our Cloud Backup or Local Backup service.

Details:SyncCloud: Nextcloud-Based File Storage and Sharing

We work with Proxmox VE, Microsoft Hyper-V and VMware vSphere. We deploy, manage and support all three. We also plan and run migrations between them.

Details:Virtualization

The choice depends on your workloads, current licenses and team experience. If you have Windows Server Datacenter licenses, Hyper-V adds no hypervisor cost. For Linux and mixed workloads, the open-source Proxmox VE stands out. We can also manage your current VMware environment. We decide together based on an inventory and cost analysis.

Details:Virtualization

Broadcom acquired VMware on 22 November 2023. According to Broadcom, when the Support and Subscription (SnS) contract of a perpetual license expires, you cannot open support requests with the vendor. The impact depends on your renewal date, license type and environment size. With a free pre-assessment we map your options together.

Details:Virtualization

Yes. We take an inventory of your physical servers and plan the target platform and capacity. We convert the servers to virtual machines in planned maintenance windows and hand them over to your team after testing.

Details:Virtualization

Yes. After deployment we continue monitoring, updates, backup, capacity planning and incident support as a managed service. The contract defines the support scope and service levels.

Details:Virtualization

Yes. Proxmox VE is open source and free to use under the GNU AGPLv3 license. For business environments, a subscription is recommended: it provides tested updates and, depending on the level, Proxmox technical support.

Details:Proxmox VE Deployment, Migration and Support

A Proxmox VE subscription is calculated per year and by the number of occupied physical CPU sockets in the server. The core count does not affect the price. All servers in a cluster must have the same subscription level.

Details:Proxmox VE Deployment, Migration and Support

It depends on the number of virtual machines, the data volume and the tolerance for downtime. After the inventory analysis, we give you a phased migration schedule planned around your maintenance windows.

Details:Proxmox VE Deployment, Migration and Support

Yes. Proxmox VE supports direct virtual machine import from ESXi and OVA files. During migration we adapt drivers, disk formats and network settings to Proxmox VE.

Details:Proxmox VE Deployment, Migration and Support

Yes. Clustering, high availability, live migration, Ceph storage and role-based access control meet enterprise requirements. For production environments we recommend a Basic, Standard or Premium subscription.

Details:Proxmox VE Deployment, Migration and Support

No. Proxmox Datacenter Manager needs no separate subscription key. Updates and support depend on the active subscription of the Proxmox VE and Proxmox Backup Server systems it manages.

Details:Proxmox VE Deployment, Migration and Support

Proxmox VE takes scheduled backups with its built-in backup tool. For incremental, deduplicated and encrypted backups, we recommend deploying it together with Proxmox Backup Server.

Details:Proxmox VE Deployment, Migration and Support

As a Proxmox Authorized Reseller, Synchron supplies the subscription and delivers deployment, migration, training and support from the same team. We also track license renewals and version upgrades for you.

Details:Proxmox VE Deployment, Migration and Support

No. Hyper-V is a role that comes with Windows Server. The license depends on the Windows Server edition and the core count of the server. According to Microsoft, the Datacenter edition gives unlimited rights to run Windows Server virtual machines. We calculate the licensing with you for your server layout.

Details:Microsoft Hyper-V Deployment, Management and Support

We use Windows Server Failover Clustering and Cluster Shared Volumes. When a node fails, the virtual machines restart on another node. For planned maintenance we move virtual machines to another node with live migration, without downtime.

Details:Microsoft Hyper-V Deployment, Management and Support

Yes. First we do an inventory and a health check. We report gaps in updates, backups and documentation. After we close the gaps, we take the environment into our managed service.

Details:Microsoft Hyper-V Deployment, Management and Support

Yes. We prepare a migration plan for virtual disk conversion, guest drivers and the network layout. We start with a pilot migration of non-critical workloads. Staying on Hyper-V is also a valid option. We decide together based on a cost and workload analysis.

Details:Microsoft Hyper-V Deployment, Management and Support

We use a solution that backs up at virtual machine level, for example Veeam. We keep a copy of the backup at another site. We test restores regularly and report the results.

Details:Microsoft Hyper-V Deployment, Management and Support

Yes. According to Microsoft, Hyper-V supports many Linux distributions and FreeBSD as guests, in addition to Windows. Before deployment we check the support status of your distribution.

Details:Microsoft Hyper-V Deployment, Management and Support

Broadcom acquired VMware on 22 November 2023. According to Broadcom, when the Support and Subscription (SnS) contract of a perpetual license expires, you cannot open support requests with the vendor, and a major version upgrade needs an active contract. We assess the impact on your own contract together with your inventory and contract details.

Details:VMware vSphere Support, Management and Migration

According to Broadcom, a perpetual license you bought keeps working. But when the support contract ends, you cannot open support requests with the vendor or do a major version upgrade. We prepare an update, backup and monitoring plan to run this environment safely.

Details:VMware vSphere Support, Management and Migration

It depends on the number of virtual machines, the storage layout and the maintenance windows. So we take an inventory before we give a timeline. At the end of the pre-assessment we propose an estimated plan and schedule.

Details:VMware vSphere Support, Management and Migration

Each virtual machine has a short downtime while it moves. We place this downtime in maintenance windows agreed with the business units. We start with a pilot migration and test the rollback plan.

Details:VMware vSphere Support, Management and Migration

Yes. We monitor, update and back up your current vSphere environment and respond to incidents. A platform change is not a requirement. You decide based on the cost and risk analysis.

Details:VMware vSphere Support, Management and Migration

Yes. If you have Windows Server Datacenter licenses, Hyper-V adds no hypervisor cost. For Linux and mixed workloads, Proxmox VE stands out. We deploy both platforms, so we choose together based on a needs analysis.

Details:VMware vSphere Support, Management and Migration

Managed IT services are the management of an organization’s IT infrastructure and processes by an external team. Network, server, security and backup management are part of the service. We set the scope and service levels in the contract.

Details:Managed Services

Planned maintenance: updates, backups and monitoring follow a schedule. Expertise: you reach specialists in different areas with one contract. Continuous support: our support line is available 24/7. Focus: your internal team spends time on its own projects instead of daily operations.

Details:Managed Services

Organizations of any size can use managed services. They suit organizations with a small IT team or infrastructure spread across several sites.

Details:Managed Services

Network Management: monitoring and management of network devices. Server Management: server setup, maintenance and monitoring. Security Services: firewall, antivirus and event monitoring. Backup and Recovery: regular backups and restore tests. Software Management: software installation, updates and license tracking.

Details:Managed Services

We define the division of tasks with your internal IT team in the contract. We run daily operations and plan changes together with your team.

Details:Managed Services

We restrict access to your systems to our authorized team and log it. We apply security updates on a plan and monitor the systems.

Details:Managed Services

We process personal data in line with KVKK and our privacy policy. We review our data processing on a regular basis. See our KVKK notice or write to us for details.

Details:Managed Services

Backup copies data at intervals and stores it separately. Replication copies data continuously to another system. Together the two methods reduce the risk of data loss and downtime.

Details:Backup and Replication

Synchron provides these backup and replication services: Cloud Backup: encrypted backups kept in cloud storage. Local Backup: backups kept on local disk or NAS. Microsoft 365 Backup: Microsoft 365 data backed up to a separate repository. Disaster Recovery: planned restart of critical systems at a second site.

Details:Backup and Replication

Cloud backup sends an encrypted copy of the data to remote storage over the internet. This copy is used after a local hardware failure, theft or disaster.

Details:Backup and Replication

Local backup keeps data on local devices. Restores run at local network speed and do not depend on the internet connection.

Details:Backup and Replication

Disaster recovery is the process of restarting critical systems with planned steps after a failure, attack or disaster. Backup and replication are parts of this process.

Details:Backup and Replication

We encrypt backups before sending them and restrict access to backup storage to authorized accounts. Where possible we use immutable backups.

Details:Backup and Replication

Backup keeps copies from specific points in time and lets you go back to an earlier point. Replication keeps a current copy and lets you run the system elsewhere quickly.

Details:Backup and Replication

Disaster recovery infrastructure lets critical systems run again within a planned time after a major failure. We verify the plan with regular drills.

Details:Backup and Replication

One team handles the backup plan, setup and daily monitoring. We test restores on a regular basis and report the results. Our support line is available 24/7.

Details:Backup and Replication

Local backup keeps a copy of the data on disk or a NAS device at your own site. Restores run at local network speed.

Details:Local Backup

We restrict access to backup storage to authorized accounts, encrypt backups and keep at least one copy on a separate target. We test restores on a regular basis.

Details:Local Backup

Local backup keeps data at your own site and allows fast restores. Cloud backup keeps data at a remote site. For the 3-2-1 rule we recommend using both methods together.

Details:Local Backup

Local backup does not depend on internet speed. Data is restored at local network and disk speed. The restore time depends on the data volume.

Details:Local Backup

The same team handles the backup plan, the installation and daily monitoring. Our support line is available 24/7.

Details:Local Backup

Disaster recovery is the process of bringing critical systems back with planned steps after a system failure, cyberattack or natural disaster. A planned recovery limits downtime and data loss to targets set in advance.

Details:Disaster Recovery Services (DRaaS)

The service covers replication of systems to a second site, writing the recovery plan, starting systems within the planned recovery time (RTO) and regular drills.

Details:Disaster Recovery Services (DRaaS)

RTO (Recovery Time Objective) shows how quickly the system comes back. RPO (Recovery Point Objective) shows how much data loss is acceptable. Synchron Bilişim sets these values with you for the needs of your business and tests the recovery plan against them.

Details:Disaster Recovery Services (DRaaS)

With cloud-based disaster recovery you do not build a separate server room for the second site. We size the recovery environment to your targets. The cost depends on the number of protected systems, the data volume and the targets.

Details:Disaster Recovery Services (DRaaS)

We build, test and operate your disaster recovery plan. We work with Veeam and Acronis. Our support line is available 24/7.

Details:Disaster Recovery Services (DRaaS)

Yes. Proxmox Backup Server is open source and free to use under the GNU AGPLv3 license. For business use, a subscription provides Enterprise Repository updates and, depending on the level, Proxmox technical support.

Details:Proxmox Backup Server Deployment and Support

The subscription is bought per year for each PBS server. The number of backed-up virtual machines, the number of clients and the storage capacity do not affect the subscription price.

Details:Proxmox Backup Server Deployment and Support

No. PBS backs up Proxmox VE virtual machines and containers through native integration, and physical Linux servers with the Proxmox Backup client.

Details:Proxmox Backup Server Deployment and Support

PBS adds incremental transfer, deduplication, client-side encryption, live restore and single-file restore to the built-in backup of Proxmox VE. This shortens backup times and reduces storage needs.

Details:Proxmox Backup Server Deployment and Support

PBS is not a security product on its own. However, fine-grained permissions, integrity verification and copies to a remote site or tape make it easier to return to a clean backup after an attack. We build these layers according to the 3-2-1 rule.

Details:Proxmox Backup Server Deployment and Support

Scheduled PBS verification jobs check the integrity of the backups. In addition, Synchron confirms with periodic restore tests that the backups really restore.

Details:Proxmox Backup Server Deployment and Support

Yes. Sync jobs transfer backups to a second PBS server, and the transfer can be encrypted. With tape support you can also keep an offline copy.

Details:Proxmox Backup Server Deployment and Support

Structured Cabling and Wired and Wireless Network Management are in this category. Our firewall, hardware supply and field support services work together with them in network projects.

Details:Networking

Yes. The team that pulls the cables also installs the switches, wireless access points and firewalls. This keeps the cabling plan and the network design consistent.

Details:Networking

Yes. First we make an inventory of the existing devices, links and configurations. We complete the missing documents, report the risks and run the network as a managed service.

Details:Networking

We place access points by floor plan, wall structure and user density. After installation we measure coverage and connection quality and move access points if needed.

Details:Networking

Yes. We supply, install and configure switches, wireless access points, firewalls and routers through our Hardware Supply service.

Details:Networking

It starts with an on-site survey. We check the number of users and devices, the cable routes and the server room conditions. After the survey we prepare a quote with the line list, the bill of materials and the work plan.

Details:Structured Cabling

Desktop, phone and access point connections usually use copper cable. The backbone between floors and buildings and long distances usually use fiber. We choose with you based on distance, speed needs and growth plans.

Details:Structured Cabling

We plan the work to affect your operations as little as possible. We can move noisy work and work that needs an outage outside business hours or to the weekend. We share the plan with you in advance.

Details:Structured Cabling

We hand over the labels of each line at both ends, its position on the floor plan and the line list. We add the test results to these documents. So you can trace your infrastructure easily for later changes.

Details:Structured Cabling

Yes. First we identify and document the existing lines. Then we rebuild the cabinet layout, remove unused cables and add missing lines. We work section by section to limit downtime.

Details:Structured Cabling

Yes. We install and configure switches, firewalls and wireless access points. If you choose, we continue to run your network with our Wired and Wireless Network Management service.

Details:Structured Cabling

In addition to cabling and cabinet layout, we plan gas suppression, temperature and humidity monitoring, sealing of cable penetrations, raised floors, fire-rated gypsum board and fire doors. We carry out the work together with the architecture, electrical and HVAC teams.

Details:Structured Cabling

FM-200 is the trade name of the HFC-227ea extinguishing agent. Systems that use this agent are designed to NFPA 2001 and ISO 14520-9. In the design we consider room volume, sealing, detection and alarms together.

Details:Structured Cabling

ISO/IEC 27001:2022 Annex A includes controls for physical and environmental security. We build the infrastructure to these controls and prepare the evidence documents. The accredited certification body makes the certification decision.

Details:Structured Cabling

Cybersecurity is the set of technical and administrative measures that protect computer systems, networks, applications and data against attacks. It is necessary for business continuity and data privacy.

Details:Cyber Security

Synchron provides these cybersecurity services: Antivirus – Antimalware Management: deployment and management of malware protection. DLP Management: control of sensitive data leaving the organization. Mobile Device Management: managing company mobile devices with policies. SIEM-SOC Management: log collection and security event monitoring. Penetration Testing: finding vulnerabilities with controlled attack tests. Firewall Management: controlling network traffic with rules. Cyber Threat Intelligence: collecting, validating and distributing threat indicators to security systems.

Details:Cyber Security

Antivirus and antimalware solutions detect and block malware. This protection reduces the risk of data loss and operational disruption.

Details:Cyber Security

DLP monitors sensitive data and blocks it from leaving the organization over unauthorized channels. It is used to protect personal and confidential data.

Details:Cyber Security

MDM applies security policies to company mobile devices and protects company data. Company data on a lost or stolen device can be wiped remotely.

Details:Cyber Security

SIEM (Security Information and Event Management) collects logs and analyses them with correlation rules. The SOC (Security Operations Center) team assesses alarms and responds to verified incidents.

Details:Cyber Security

A penetration test finds and reports vulnerabilities in systems. The remediation advice in the report reduces the risk of attacks.

Details:Cyber Security

A firewall controls network traffic with rules and blocks unauthorized access. A regular rule review prevents unnecessary access from staying open.

Details:Cyber Security

Cyber threat intelligence management monitors threat sources, extracts the indicators relevant to you and feeds them into your security systems. Known threats are then blocked earlier.

Details:Cyber Security

One team deploys and operates the services. We plan the firewall, antivirus, SIEM and backup layers together. Our support line is available 24/7.

Details:Cyber Security

No. An accredited certification body issues the certificate. We help you build the information security management system, implement the technical controls and prepare for the certification audit.

Details:Information Security Consulting

GLP covers test facilities that carry out non-clinical safety studies. GMP covers the manufacture and quality control of medicinal products. GDP covers the storage and distribution of medicinal products. All three share the requirements for computerised system validation and data integrity.

Details:Information Security Consulting

Systems that create, process, store or report GxP data. Examples are laboratory information management systems, instrument software, warehouse temperature monitoring systems, ERP and document management systems. We set the validation scope by risk assessment.

Details:Information Security Consulting

Document No. 17 explains how the GLP Principles apply to computerised systems. It sets out a life cycle approach to the validation and operation of computerised systems. It was published in 2016 and replaced document No. 10.

Details:Information Security Consulting

EU GMP Annex 11 requires a formal agreement that defines the responsibilities of service providers and bases the need for a supplier audit on a risk assessment. We plan cloud use together with the supplier assessment, the contract and the validation scope.

Details:Information Security Consulting

Yes, if you want. We can run the controls we built as a managed service: monitoring, back-up, access management and change control. This keeps the validated state and the evidence records continuous.

Details:Information Security Consulting

We have worked on the IT infrastructure, validation and documentation for our customers in ISO/IEC 27001 certification audits and in GLP, GMP and GDP inspection and accreditation processes. We do not share customer names for confidentiality reasons. In a first meeting we explain our approach with sample work plans.

Details:Information Security Consulting

DLP is a security method that detects and blocks sensitive data leaving the organization over unauthorized channels. It reduces the risk of data leaks in organizations that process personal data.

Details:Data Loss Prevention (DLP) Management

We define the data types to protect together with you, such as customer information, financial data, intellectual property and personal data under KVKK.

Details:Data Loss Prevention (DLP) Management

DLP controls the transfer of personal data and keeps event records. These records are evidence of technical measures. KVKK compliance does not come from a single product; administrative measures are also necessary.

Details:Data Loss Prevention (DLP) Management

DLP controls intentional or accidental data sharing by users with policies and records each event. We first test policies in monitoring mode and then switch to blocking mode.

Details:Data Loss Prevention (DLP) Management

The same team handles the work from policy design to daily event review. Our support line is available 24/7. We use Netwrix Endpoint Protector as the DLP solution.

Details:Data Loss Prevention (DLP) Management

A penetration test is a controlled attack simulation that finds vulnerabilities in information systems. The goal is to find and fix weaknesses before malicious actors do.

Details:Penetration Testing

Pentest form: this form helps to set the scope, the details and the size of the work. Planning and reconnaissance: the scope and targets of the test are set. Scanning: the target systems are scanned for potential vulnerabilities. Gaining access: the testers try to access the system through the vulnerabilities they found. Expanding the scope: deeper tests run on the system they accessed. Reporting: a report lists the vulnerabilities and recommendations on how to close them.

Details:Penetration Testing

Penetration tests can cover network security, web applications, mobile applications, wireless networks, social engineering, physical security and more. The scope of the test depends on the needs of the organization.

Details:Penetration Testing

Experienced security specialists should run a penetration test with a written scope. The test is planned so that it does not affect system operation.

Details:Penetration Testing

We recommend penetration tests at regular intervals (for example, once or twice a year). A penetration test is also necessary after important system updates or changes.

Details:Penetration Testing

Firewall management is the regular management of a firewall’s rule set, updates and logs. The goal is to let only allowed traffic pass and to keep the rules current.

Details:Firewall Management

The service covers rule management, firmware updates, VPN configuration, intrusion prevention (IPS) settings and log review. We set the scope and reporting frequency in the contract.

Details:Firewall Management

Rules pile up over time and unnecessary access stays open. Regular rule reviews, updates and log reviews reduce this risk. We do this work on a schedule.

Details:Firewall Management

A firewall blocks unauthorized access attempts, connections to known malicious addresses and traffic that carries malware, based on its rules and security services. The level of protection depends on the enabled services and the rule set.

Details:Firewall Management

The team that installs the device also writes the rule set and runs it day to day. Our support line is available 24/7. We work with FortiGate, Palo Alto Networks and MikroTik devices.

Details:Firewall Management

A SIEM collects logs from your systems and detects events. Threat intelligence collects threat information from outside and tells the SIEM what to look for. The two services work together: intelligence indicators go into SIEM rules, and SIEM findings flow back into intelligence.

Details:Cyber Threat Intelligence (CTI) Management

We use open-source threat feeds, national and sector CERT notices, vendor security advisories and our own SOC observations. For your organization we also monitor registrations that look like your domain and open-source findings.

Details:Cyber Threat Intelligence (CTI) Management

An IOC is technical data that carries a trace of an attack: an IP address, domain, URL, file hash or email sender. We validate and prioritize the indicators and feed them into your firewall, SIEM and email security systems. We remove aged indicators from the lists.

Details:Cyber Threat Intelligence (CTI) Management

Our analysts assess the alerts first. We send a confirmed alert with its priority class and a recommended action to your contact person through the agreed channel. The contract defines the priority classes and communication rules.

Details:Cyber Threat Intelligence (CTI) Management

We send real-time alerts for confirmed high-priority threats. In addition, we prepare a regular summary report and a management report. We define the report frequency and scope together in the service contract.

Details:Cyber Threat Intelligence (CTI) Management

Yes. We feed the indicators into common SIEM and firewall products in standard formats. Before integration we review your current systems and choose the method together.

Details:Cyber Threat Intelligence (CTI) Management

Proxmox Mail Gateway is an open-source email security gateway that runs between your firewall and your mail server. It filters spam, viruses and phishing messages before they reach users.

Details:Proxmox Mail Gateway Deployment and Support

PMG works with mail servers that use standard SMTP. It can sit in front of servers such as Microsoft Exchange, Zimbra, Postfix and Lotus Domino.

Details:Proxmox Mail Gateway Deployment and Support

These platforms have their own filters; PMG works together with them as an additional security layer. Synchron deploys and supports PMG in front of the cloud mail service for organizations that use Microsoft 365 and Google Workspace. Organization-specific rules, central quarantine and message tracking are the benefits of this setup; we review your environment together and design the right mail flow.

Details:Proxmox Mail Gateway Deployment and Support

Yes. PMG is open source and free to use under the GNU AGPLv3 license. A subscription provides enterprise updates and, depending on the level, Proxmox technical support.

Details:Proxmox Mail Gateway Deployment and Support

No. The subscription is bought per PMG server; the number of users and domains is unlimited.

Details:Proxmox Mail Gateway Deployment and Support

Instead of being deleted, messages marked as spam can be kept in a spam quarantine that users can access. Users see their quarantine in the daily spam report and release their message; Synchron also tunes the rules to reduce false positives.

Details:Proxmox Mail Gateway Deployment and Support

Yes. The message tracking center shows every step of a message, from receipt to the filtering result and delivery.

Details:Proxmox Mail Gateway Deployment and Support

Yes. A high-availability cluster is built with several PMG nodes; when one node stops, the other keeps the mail flowing.

Details:Proxmox Mail Gateway Deployment and Support

We point the MX record to PMG. PMG forwards filtered email to the Zimbra server set as the Default Relay. For outgoing email we set PMG as the relay MTA for external delivery in Zimbra. We first test the change with a test domain.

Details:Proxmox Mail Gateway Deployment and Support

Classic automation follows predefined rules: when an event happens, a given step runs. AI understands, classifies and summarizes free text. In our projects we use both: the n8n workflow runs the process, and the language model handles the steps that need text.

Details:AI and Automation

Frequent, rule-bound and text-heavy tasks suit them. Examples: classifying incoming requests, extracting data from documents, answering internal support questions and preparing regular reports. In discovery we review your processes and choose the right tasks with you.

Details:AI and Automation

Every project starts with data classification. We decide together which data may go to the model. Where personal data is not needed, we mask or remove it. Where data must not leave the country, we run the model on your servers or in our data centers.

Details:AI and Automation

Yes. n8n is open source and can be installed on your own servers. Then the workflows and the data stay in your infrastructure. We handle setup, updates and backup.

Details:AI and Automation

It starts with a short discovery. We review your processes and data and choose one use case that brings value. Then we build a working pilot and measure the result with a sample set of questions and tasks. If the pilot succeeds, we put the solution into use.

Details:AI and Automation

We use models from cloud model providers or open models that run on your own servers. We choose with you based on your data privacy needs, usage volume and budget. One project can also use more than one model.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

If we use a cloud provider, we review the provider's data processing and retention terms and report them to you. Where data must not leave your control, we run the model on your servers or in our data centers. At the start of the project we decide together which data goes to the model.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

With RAG, the model bases its answer on information found in your own documents. The model does not know your company's current and private information. With RAG, the assistant finds the relevant document sections for each question, writes the answer from them and shows the source. This method needs no retraining of the model.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

Every project starts with data classification. Where personal data is not needed, we mask or remove it. We assess transfers abroad separately. We set up permissions and logs so that they can be audited. We make the legal assessment together with your data protection officer.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

We add human approval to critical steps. Payments, deletions or external sends do not run without approval from an authorized person. The system detects errors and alerts you on the channel you choose. Every step is logged.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

No. We do the setup, integration and maintenance. Your users use the assistant through a chat interface. If you choose, we also teach your team to manage the n8n workflows.

Details:AI Solutions: Enterprise Assistant, RAG and AI Agents

n8n suits every team that does repeated work across different applications by hand. A small team starts with a few workflows. Large organizations use n8n at enterprise scale with queue mode, SSO and separate environments.

Details:n8n Consultancy

The most common uses are data transfer between systems, form and request processing, regular reporting, IT operations steps and document processing. We connect systems without a ready-made node through their REST API with the HTTP Request node.

Details:n8n Consultancy

Security depends on how n8n is deployed. n8n saves credentials to the database in encrypted form. We publish the editor over TLS, restrict access, turn on MFA and take regular backups. In a self-hosted deployment the data stays on your infrastructure.

Details:n8n Consultancy

Yes. You build basic workflows in the visual editor by connecting nodes. Complex data transformations use JavaScript or Python in the Code node. We write these steps for you.

Details:n8n Consultancy

We work in steps: needs analysis, deployment, workflow design and testing, training and maintenance. In the first phase we automate one process and review the result with you.

Details:n8n Consultancy

Without a license key, self-hosted n8n runs as the free Community edition, which you can use for your own internal business processes. Features such as SSO, environments and external secrets are part of the paid Business and Enterprise plans. n8n Cloud is a paid subscription service.

Details:n8n Consultancy

A self-hosted deployment fits when the data must stay in your network or when n8n must connect to internal systems. n8n Cloud fits when you do not want to operate infrastructure. We make the decision with you, based on the nature of the data and the systems to connect.

Details:n8n Consultancy

We run n8n in queue mode. The main process receives the triggers, Redis queues the jobs and worker processes run the workflows. When more capacity is necessary, we add workers.

Details:n8n Consultancy

Power BI is Microsoft's business analytics platform. It combines data from different sources in one model and shares it in interactive reports and dashboards. Instead of merging Excel files by hand, reports refresh on a schedule and everyone looks at the same data.

Details:Data Visualization and Power BI Consulting

Our services cover needs analysis, data preparation (Power Query), data models and DAX measures, report and dashboard design, row-level security, gateways and scheduled refresh, improvement of existing reports and training.

Details:Data Visualization and Power BI Consulting

It suits every organization that collects data from more than one source and makes regular decisions with that data. Sales, stock, cost, finance and operations reports are the most common uses.

Details:Data Visualization and Power BI Consulting

According to Microsoft, Power BI Desktop connects to more than 100 data sources. They include databases, Excel files, cloud services and web sources. For on-premises sources that are not exposed to the internet, we install a data gateway.

Details:Data Visualization and Power BI Consulting

In DirectQuery mode, the report reads the data from the source system at every query and shows current data. In Import mode, the data is updated by scheduled refresh: at most 8 times a day on shared capacity, and at most 48 times a day on Premium, PPU or Fabric capacity. We choose the mode by data volume and by how current the data must be.

Details:Data Visualization and Power BI Consulting

Yes. We review the Excel sheets and SQL queries and rebuild the calculations with Power Query and DAX. After the move we validate the results against the old report.

Details:Data Visualization and Power BI Consulting

Write to us through the contact form. In the first meeting we discuss your reporting needs and data sources. We recommend starting with one pilot report.

Details:Data Visualization and Power BI Consulting

Users who publish and share reports need a Power BI Pro or Premium Per User (PPU) license. When the content is in a workspace on Fabric F64 or larger, or on Premium capacity, users with a Free license can also view the report. We define the combination based on your number of users.

Details:Data Visualization and Power BI Consulting

We install an on-premises data gateway. The gateway is locally installed Windows software that uses outbound connections only. For this reason you do not need to open inbound ports in your network.

Details:Data Visualization and Power BI Consulting

Yes. With row-level security (RLS), each user sees only the rows they are authorized to see. We define the roles with DAX and test them before release. RLS applies to users with Viewer permission in the workspace.

Details:Data Visualization and Power BI Consulting

We supply Proxmox subscriptions, Adobe licenses and Windows Server licenses. For servers we supply Dell, HPE and Lenovo; for network and security, devices from our solution partners as part of our projects.

Details:Licensing and Hardware Supply

Yes. We can supply without deployment. If you choose, the same team also takes on deployment, configuration and support.

Details:Licensing and Hardware Supply

Yes. We record the end dates of the licenses, subscriptions and support contracts we supply. We notify you before they end and review the renewal options with you.

Details:Licensing and Hardware Supply

Yes. We take an inventory of your devices, licenses and subscriptions. We report missing, surplus or soon-to-expire items and propose a plan that fits your needs.

Details:Licensing and Hardware Supply

Synchron provides licenses for Microsoft (CSP and SPLA), Proxmox VE, Proxmox Backup Server and Proxmox Mail Gateway, Veeam, Acronis Cyber Protect, MailStore Server, ESET PROTECT, Bitdefender GravityZone, Fortinet FortiGuard, Palo Alto Networks security subscriptions, Netwrix Endpoint Protector, Adobe, Alcatel-Lucent Enterprise communication servers, Cisco Meraki and Catalyst, HPE Aruba Networking Central, MikroTik RouterOS and Neat Pulse. Contact us for any other product.

Details:Software Licensing

Proxmox software is free to use under the GNU AGPLv3 license. A subscription gives access to the Enterprise Repository with tested updates and, depending on the level, Proxmox technical support. For business environments, a subscription is recommended.

Details:Software Licensing

The company manages its licenses in the Adobe Admin Console. Synchron does the Admin Console setup, the user assignment and the license renewal tracking for the company.

Details:Software Licensing

The team that sells the license also deploys the system. You work with one contact for the license, the deployment, the configuration and the support. We also track the license renewal dates for you.

Details:Software Licensing

Yes. Synchron analyzes your infrastructure and lists the devices and licenses of your systems. Based on the inventory, it recommends a solution that fits your needs.

Details:Software Licensing

We supply client computers, servers and storage systems, NAS devices, switches, wireless access points, firewalls and routers, IP cameras, IP PBX systems and IP phones, and video conferencing devices.

Details:Hardware Supply

We start from the device type and the need. We consider the number of users, the workload, the existing infrastructure and ease of management. Then we propose suitable models from the product families of our partners.

Details:Hardware Supply

Yes. We also supply hardware without installation. If you want installation, configuration and support, the same team does this work.

Details:Hardware Supply

Yes. We deliver computers ready to use. We install, configure and test servers, storage, network, camera, PBX and video conferencing devices.

Details:Hardware Supply

Yes. We record the warranty and support contract end dates of the devices we supply. Before they end, we inform you and review the renewal options with you.

Details:Hardware Supply

We wipe the data on the old device according to a data wiping procedure and remove the device from the inventory. If data must move, we also migrate it to the new device.

Details:Hardware Supply

Microsoft 365 comes in different subscription plans, from small offices to large enterprises. We choose the plan with you by user count and the apps you need.

Details:Microsoft 365

OneDrive and SharePoint offer version history and a recycle bin. These features do not replace a backup. We recommend backing up Microsoft 365 data to a separate repository with Veeam or Acronis.

Details:Microsoft 365

Microsoft Teams lets your teams communicate and collaborate from anywhere. With video meetings, chat, file sharing and integration features, it supports remote and hybrid work models.

Details:Microsoft 365

Microsoft 365 offers security features such as Microsoft Defender, Exchange Online Protection and access controls. We configure them within your license scope and company policy.

Details:Microsoft 365

Business Basic includes the web and mobile apps. Business Standard and Business Premium also include the desktop Office apps. Enterprise E3 and E5 add security and compliance features. We choose the plan with you.

Details:Microsoft 365

Yes. The Outlook, Teams and OneDrive mobile apps use encrypted connections. We keep company data under control with multi-factor authentication, device policies and mobile device management. We remotely wipe company data from a lost device.

Details:Microsoft 365

Microsoft 365 offers tools that support technical measures such as encryption, multi-factor authentication, access control, data loss prevention and audit logging. KVKK compliance does not come from a single product; a cross-border transfer assessment and administrative measures are also needed.

Details:Microsoft 365

Veeam Backup & Replication backs up VMware, Hyper-V and Nutanix AHV virtual machines, Windows and Linux servers, NAS file shares and AWS, Azure and Google Cloud workloads. For Proxmox VE virtual machines, the Veeam Plug-in for Proxmox VE is used.

Details:Veeam

Veeam supports immutable backup storage. An immutable backup cannot be changed or deleted until its retention period ends. We keep at least one backup copy on immutable storage or at a separate location.

Details:Veeam

Yes. Veeam Backup & Replication backs up and restores Proxmox VE virtual machines with the Veeam Plug-in for Proxmox VE. In Proxmox environments, we also use Proxmox Backup Server. We make the choice by the existing backup infrastructure and the recovery needs.

Details:Veeam

Yes. Veeam Backup for Microsoft 365 backs up Exchange, SharePoint, OneDrive and Microsoft Teams data. We install and monitor this backup within our Microsoft 365 Backup service.

Details:Veeam

We monitor the backup jobs within our backup services. We examine and correct a failed job. We do restore tests at the agreed interval.

Details:Veeam

The backup repository can be a local disk, a NAS device or cloud storage. Veeam Vault is the immutable cloud storage service of Veeam. We apply the 3-2-1 rule: three copies, two different media and one off-site copy.

Details:Veeam

We keep the backups of critical servers at a second location. In a disaster, Instant Recovery runs the virtual machine from the backup in a short time. In our Disaster Recovery (DRaaS) service, we write the recovery steps into a plan and do drills.

Details:Veeam

With Acronis Cyber Protect we take full system, file and folder, application and Microsoft 365 backups. You can restore a file or a whole system from backup.

Details:Acronis

According to Acronis, backups can go to Acronis Cloud or S3-compatible cloud storage. The cloud copy sits at a separate site so that a problem with local storage does not affect all backups.

Details:Acronis

Yes. Backup, protection and restore tasks are managed from one console. We monitor device status and job results in this console.

Details:Acronis

Acronis Cyber Protect combines backup with malware and ransomware protection. We keep at least one copy of the backup at a separate site and test restores.

Details:Acronis

According to Acronis, all editions are licensed by the number and type of protected workloads, such as workstation, server or virtual host. Synchron provides the license and tracks the renewal date.

Details:Acronis

Active Backup for Business backs up Windows PCs, Macs, physical servers, file servers and VMware vSphere and Microsoft Hyper-V virtual machines. Hyper Backup backs up the data on the NAS to another destination.

Details:Synology

Btrfs snapshots keep a copy of the files from an earlier point in time. We also send at least one backup copy to a separate location or cloud storage with Hyper Backup. Thus a problem on one device does not affect all copies.

Details:Synology

Hyper Backup sends backups to a local volume, an external device, another Synology system, an rsync server and S3-compatible cloud storage. It keeps many backup versions and deletes old versions by a rule.

Details:Synology

Yes. DSM manages shared folders and user and group permissions. Synology Drive syncs files between devices. In our Enterprise File Server service, we design the folder structure and permissions by the structure of the company.

Details:Synology

We select the model by the capacity need, the user count, the number of drive bays and the growth plan. Small offices use the Value and Plus Series; places that need more performance use the XS+/XS or FS Series.

Details:Synology

Yes. Within our Local Backup and Enterprise File Server services, we monitor the backup jobs, plan DSM updates and follow disk health. When a fault occurs, we work on site.

Details:Synology

QuTS hero runs on the ZFS file system. It gives data integrity checks, inline deduplication and compression. QTS is the other operating system of QNAP NAS devices. We make the choice by the device model, the memory size and the data protection need.

Details:QNAP

HBS 3 sends backups to local storage, a remote QNAP NAS, rsync, FTP and SMB servers and cloud services. It keeps many versions and applies the retention period by a rule.

Details:QNAP

QuTS hero snapshots keep a copy of the files from an earlier point in time. HBS 3 writes immutable (WORM) backups to a QuTS hero device. We keep at least one backup copy at a separate location or in the cloud.

Details:QNAP

According to QNAP, inline deduplication needs at least 16 GB of memory on the device. We turn on deduplication only for folders with much repeated data, for example virtual machine storage.

Details:QNAP

Yes. A QNAP NAS manages shared folders and user permissions. Qsync syncs files between devices. In our Enterprise File Server service, we design the folder structure and permissions by the structure of the company.

Details:QNAP

Yes. Within our Local Backup and Enterprise File Server services, we monitor the backup jobs, plan firmware updates and follow disk health. When a fault occurs, we work on site.

Details:QNAP

The Dell PowerEdge family has tower models for offices, rack models for server rooms and rugged models for edge sites. We choose the series by installation site and workload.

Details:Dell

iDRAC is the management controller on the server and monitors it remotely. OpenManage manages multiple servers. We use these tools for status monitoring and firmware updates.

Details:Dell

According to Dell, PowerEdge servers offer hardware and software security features such as TPM, Secure Boot and System Lockdown. We enable them during setup and restrict access to the management interface.

Details:Dell

PowerEdge servers offer power management profiles. We set the profile for your workload and the cooling conditions of the server room.

Details:Dell

Capacity can grow later with memory, disk and expansion card slots. We take your growth plan into account when choosing.

Details:Dell

For a server room or a data center, we recommend R-Series rack servers. Offices without a cabinet use T-Series tower servers. The XR-Series is right for the edge, and the XE-Series for AI workloads that need GPUs. We make the choice together by the workload and the growth plan.

Details:Dell

We install Windows Server, Linux or a virtualization platform such as Proxmox VE, Microsoft Hyper-V or VMware. Before the installation, we check the compatibility of the version with the server model in the manufacturer's compatibility list.

Details:Dell

Yes. We supply Dell Pro desktops and laptops and Dell Pro Max and Dell Pro Precision workstations through our Hardware Supply service. We select the model by the user profile. We install the operating system, join the device to the domain, configure endpoint security and follow up the warranty dates.

Details:Dell

The HPE ProLiant family has DL rack servers for server rooms and ML tower servers for offices. We choose the model by installation site and workload.

Details:HP Enterprise Servers

ProLiant servers offer power management profiles. We set the profile for your workload and the cooling conditions of the server room.

Details:HP Enterprise Servers

HPE Integrated Lights-Out (iLO) monitors and manages the server remotely. HPE OneView manages the server infrastructure from one panel. We use these tools for status monitoring and firmware updates.

Details:HP Enterprise Servers

According to HPE, ProLiant servers offer hardware-based security features such as Silicon Root of Trust, Secure Boot and TPM. We enable them during setup and restrict iLO access.

Details:HP Enterprise Servers

The warranty period and support options depend on the model and the support package purchased. We track warranty end dates, open the vendor case in a failure and follow the part replacement.

Details:HP Enterprise Servers

The DL series are rack servers and are mounted in a cabinet in the server room. The ML series are tower servers and fit an office without a cabinet. The ML350 Gen12 also has an optional rack chassis. We make the choice by the installation location and the workload.

Details:HP Enterprise Servers

A rack server is mounted in a cabinet in the server room and is used for heavy workloads. A tower server needs no separate cabinet and fits an office environment. We make the choice by the workload, the growth plan and the installation location.

Details:Lenovo

Each ThinkSystem server has the XClarity Controller management controller. For many servers, Lenovo XClarity Administrator is used. With these tools, we do status monitoring and firmware updates.

Details:Lenovo

We diagnose the fault on site or remotely. For a part under warranty, we open the case with the manufacturer and follow the replacement. We test the system after the replacement.

Details:Lenovo

We install Windows Server, Linux or a virtualization platform. Before the installation, we check the compatibility of the operating system version with the server model in the manufacturer's compatibility list.

Details:Lenovo

Yes. We give the installation, operating system management and on-site user support of ThinkPad and ThinkCentre computers within our Field Support Services.

Details:Lenovo

Yes. We install Proxmox VE, Microsoft Hyper-V or VMware. Before the installation, we check the compatibility of the platform version with the server model, the RAID controller and the network card in the manufacturer's compatibility list.

Details:Lenovo

XClarity Controller records hardware events and sends alerts. We connect these alerts to the monitoring system of our Monitoring and Alarm Management service. When a disk or a power supply fails, the alert comes to us and we plan the work.

Details:Lenovo

We back up the server data and the virtual machines with our Local Backup and Cloud Backup services. We keep at least one backup copy on a device or at a location separate from the server.

Details:Lenovo

HPE Aruba Networking Central is a cloud or on-premises management platform. It configures and monitors switches and access points from one screen. During the installation, we register the devices in Central and prepare the configuration templates.

Details:Aruba Networks

We select the model by the network layer, the port count and the PoE need. The CX 6000 is for the entry-level access layer. The CX 6300 is used where stacking and multi-gigabit PoE are necessary. The CX 6400 is modular and is also used in the core layer.

Details:Aruba Networks

Yes. The CX 6200 Series gives a high PoE budget for the latest Wi-Fi 7 access points. In the project, we calculate the PoE need of each access point and the total PoE budget of the switch together.

Details:Aruba Networks

Dynamic Segmentation gives access rights to a user or a device by its role. It applies the role-based policy of the wireless network to wired ports too. Thus the same user stays under the same rule on the wired and wireless network.

Details:Aruba Networks

Yes. We do software updates, configuration changes and troubleshooting within our Wired and Wireless Network Management service. When a fault needs on-site work, our Field Support Services team goes to the site.

Details:Aruba Networks

The MikroTik range has models of different capacity, from small office routers to server room switches. We choose the model by number of connections, traffic volume and role.

Details:MikroTik

RouterOS is managed with WinBox, the web interface and the command line. We do the configuration, log changes and back up the configuration on a regular basis.

Details:MikroTik

We add new branches, access points or switches with existing configuration templates. We take growth into account when choosing devices.

Details:MikroTik

RouterOS provides firewall, VPN and user authentication functions. We write rules by the least access principle and restrict management access to authorized addresses.

Details:MikroTik

A device’s throughput depends on the model and the enabled functions. We choose the model by comparing the vendor’s test results with your traffic measurements.

Details:MikroTik

Yes. RouterOS supports the WireGuard and IPsec VPN protocols. We select the protocol by the branch count and the existing devices, and we set up site-to-site and remote access VPN. For many branches, we plan routing with OSPF or BGP.

Details:MikroTik

Yes. CAPsMAN applies the wireless settings of many MikroTik access points from one central point. It also manages client authentication. In offices with many access points, we set up the CAPsMAN structure.

Details:MikroTik

The UniFi range has gateway, switch and access point models for small offices up to multi-site networks. We choose the model by user count and coverage area.

Details:UniFi

UniFi Network manages gateways, switches and access points from one interface. With UniFi Site Manager we manage multiple sites remotely.

Details:UniFi

UniFi Cloud Gateways provide firewall, VPN and routing functions. We write the rules for your network and restrict management access.

Details:UniFi

The warranty period depends on the device and the purchase channel. We track warranty end dates and handle the replacement process in a failure. Post-installation support is part of our service.

Details:UniFi

New access points and switches join UniFi Network with the existing settings. Before extending coverage we measure and plan the placement.

Details:UniFi

According to Ubiquiti, UniFi Cloud Gateways give advanced security features without a license. UniFi Site Manager is used for remote management. During the installation, we decide together which security features to turn on by the network structure.

Details:UniFi

Yes. UniFi Site Manager manages many UniFi sites remotely. The Cloud Gateway in each office manages its own network. We monitor and update all sites through Site Manager.

Details:UniFi

Meraki products are managed from the cloud with the Cisco Meraki dashboard. For Catalyst products, Cisco Catalyst Center is used for central management. We make the choice by the number of branches, the structure of the IT team and the existing infrastructure.

Details:Cisco

Yes. First, we make the device inventory, back up the configurations and prepare the network diagram. Then we do updates, changes and troubleshooting within our Wired and Wireless Network Management service.

Details:Cisco

Small offices that need few ports use Cisco Business Series switches. For branches without an on-site IT team, we consider cloud-managed Meraki products.

Details:Cisco

We define a separate VLAN for IP phones and cameras. We apply prioritization (QoS) to voice traffic. When we select PoE models, we calculate the total PoE budget by the device count.

Details:Cisco

Standard protocols such as VLAN (802.1Q) and link aggregation (LACP) work between different brands. In a mixed network, we check compatibility before the installation.

Details:Cisco

We define a separate SSID and a separate VLAN for guest users. The guest network cannot reach the company network and goes only to the internet. We also limit the bandwidth of the guest network.

Details:Cisco

Before the update, we back up the configuration and read the release notes. We do the update in a maintenance window that we agree with the company. After the update, we test the network services.

Details:Cisco

Cisco Catalyst Center or the Cisco Meraki dashboard monitors the status of devices and connections. We also connect the network devices to the monitoring system of our Monitoring and Alarm Management service. When a port or a connection goes down, the alert comes to us.

Details:Cisco

OXO Connect is designed for small and medium businesses and serves up to 300 users. OmniPCX Enterprise is for large and multi-site companies and scales up to 100,000 users. Synchron selects the system by user count, site structure and availability needs.

Details:Alcatel-Lucent Enterprise

Yes. Synchron does the maintenance and troubleshooting of existing 4400 systems. For a migration, Synchron first examines the current system: the extension plan, the trunk connections, the phones and the integrations. Then it prepares the migration plan to OmniPCX Enterprise. Before the migration, it checks which phones and hardware stay in use.

Details:Alcatel-Lucent Enterprise

Synchron selects the model by the network layer: access, distribution or core. The port count, the PoE need and the uplink capacity determine the choice.

Details:Alcatel-Lucent Enterprise

IP phones connect to the communication server through the switches. Synchron configures a separate VLAN and prioritization (QoS) for voice traffic. PoE switch models supply power to the phones through the cable. This setup protects voice quality from network load.

Details:Alcatel-Lucent Enterprise

Synchron uses both brands. ALE OmniPCX Enterprise is designed for large companies with multiple sites and high availability needs. In a company with an existing Alcatel infrastructure, ALE products protect this investment. Grandstream UCM systems are SIP-based and scale up to 3,000 users. Synchron makes the choice by the existing infrastructure, the user count and the needs.

Details:Alcatel-Lucent Enterprise

Yes. Synchron gives software updates, configuration changes and on-site troubleshooting within Wired and Wireless Network Management and Field Support Services.

Details:Alcatel-Lucent Enterprise

Depending on the model, the UCM6300 series supports up to 3,000 users and 450 concurrent calls. The UCM6300 Audio series supports up to 1,500 users and 200 concurrent calls. Synchron selects the model by user count and concurrent call needs.

Details:Grandstream

A DECT phone connects to its own base station and uses a separate radio frequency. Thus it does not add load to the Wi-Fi network. A Wi-Fi phone uses the existing wireless network; the network must have sufficient coverage and prioritization for voice. Synchron makes the selection by site layout and use case.

Details:Grandstream

Yes. The Grandstream Wave app works on Android, iOS and web browsers. UCM RemoteConnect makes it easier for remote users and devices to connect securely to the PBX.

Details:Grandstream

No. Each GWN access point has an embedded controller. On most models, this controller manages up to 50 access points. For larger networks, Synchron uses the on-premises GWN Manager or the cloud-based GDMS Networking.

Details:Grandstream

Grandstream IP phones use the SIP standard. Synchron checks compatibility with another PBX before installation.

Details:Grandstream

Yes. Within Wired and Wireless Network Management and Field Support Services, Synchron gives software updates, configuration changes and on-site troubleshooting.

Details:Grandstream

Neat devices are certified for Microsoft Teams, Zoom and Google Meet. Synchron configures the device for the platform that the company uses.

Details:Neat

For small rooms, use Neat Bar Gen 2 or Neat Board 32. For large rooms, use Neat Bar Pro or Neat Board Pro; Neat Center also shows the participants at the table. For a personal workspace, use Neat Frame. Synchron makes the selection by room size and number of participants.

Details:Neat

Synchron uses Neat devices for video meeting rooms. It uses Grandstream products in IP PBX, IP phone, Wi-Fi and DECT phone, access point and switch projects.

Details:Neat

Yes. Neat Pulse shows the status of the devices on one screen. The administrator applies settings to one device or a device group, and runs bulk updates and restarts.

Details:Neat

Yes. Neat Board models give a digital whiteboard function in addition to video meetings.

Details:Neat

A Neat device connects to the network through wired Ethernet or Wi-Fi; Neat Center gets both power and network through PoE. Synchron checks firewall access for meeting traffic and network prioritization before installation.

Details:Neat

FortiGate comes in models of different capacity, from small offices to data centers. We choose the model by traffic volume, number of users and the security services to enable.

Details:Fortinet FortiGate

FortiGate provides intrusion prevention (IPS), web and DNS filtering, application control and antivirus in the same device as the firewall. These functions work with FortiGuard subscriptions.

Details:Fortinet FortiGate

For model selection we look at firewall, IPS, threat protection and VPN throughput. We take the values from the vendor datasheet and compare them with your traffic measurements.

Details:Fortinet FortiGate

FortiGate has a web-based management interface. We manage multiple devices centrally with FortiManager.

Details:Fortinet FortiGate

We first review your current network and firewall rules. We choose the model, prepare the rule set and do the cut-over in a maintenance window.

Details:Fortinet FortiGate

Yes. FortiGate gives the SD-WAN function together with the firewall. It manages the connection between branches over many internet lines. We write the SD-WAN rules by the line count and the application priority.

Details:Fortinet FortiGate

App-ID identifies traffic by application instead of port and protocol. User-ID connects traffic to users and user groups. With these two functions, we write rules at the level of "which user uses which application".

Details:Palo Alto Networks

Yes. The firewall decrypts SSL/TLS traffic and inspects it for threats. Together with the company, we decide which traffic categories stay out of decryption, by its privacy policy.

Details:Palo Alto Networks

Panorama and Strata Cloud Manager manage many firewalls from one point. In companies with branches, we distribute common rules with central templates.

Details:Palo Alto Networks

Yes. The VM-Series runs in private and public clouds and in virtualized environments. The CN-Series protects Kubernetes containers.

Details:Palo Alto Networks

The choice depends on the need. Advanced Threat Prevention is for intrusion prevention, Advanced URL Filtering for web filtering, Advanced WildFire for the analysis of unknown malware and GlobalProtect for remote access. We recommend subscriptions after a risk assessment.

Details:Palo Alto Networks

First, we examine the rules, NAT definitions and VPN connections of the current firewall. We remove unused rules and prepare the new rule set. We do the migration in a maintenance window and monitor the traffic after it.

Details:Palo Alto Networks

The firewall records traffic and threat logs. We analyze the logs in Panorama or Strata Cloud Manager. We also send the logs to the SIEM system of our SIEM – SOC Management service.

Details:Palo Alto Networks

ESET detects threats at different layers, such as signature scanning, behaviour analysis, machine learning and web protection. We decide which modules to enable based on a risk assessment.

Details:ESET

Endpoint protection offers ransomware protection, device control, web protection and central management. We manage computer and server policies in separate groups.

Details:ESET

ESET PROTECT business products come as annual subscription plans by device count. We set the plan and device count from your inventory. Synchron provides the license and tracks the renewal date.

Details:ESET

The console shows security policies, device status and threat alerts on one screen. We apply policies to device groups and monitor alerts from this screen.

Details:ESET

Yes. ESET Server Security protects file and application servers. We tune server policies with exclusion rules for each workload.

Details:ESET

The ESET PROTECT Platform brings endpoint, server, mail server and cloud application protection, XDR, encryption, multi-factor authentication and patch management modules into one console. We decide which modules are necessary by the device inventory and a risk assessment.

Details:ESET

Bitdefender GravityZone is a business security platform with endpoint protection, EDR (Endpoint Detection and Response) and central management. It protects computers and servers from the same console.

Details:Bitdefender

Patch Management keeps Windows and applications up to date. Full Disk Encryption encrypts the endpoint disk. We recommend add-on modules based on your device inventory and a risk assessment.

Details:Bitdefender

GravityZone Business Security is sold as a subscription. According to Bitdefender, you can add licenses to the subscription at any time. Synchron provides the license and tracks the renewal date.

Details:Bitdefender

Bitdefender protects against malware, ransomware, phishing and network-based attacks. It stops the malicious process, quarantines the file and rolls back the malicious change.

Details:Bitdefender

Network Attack Defense detects network-based attack techniques on the endpoint. Web content control limits user access to malicious or unwanted sites.

Details:Bitdefender

GravityZone Business Security gives a cloud or on-premises management option. We make the choice together by the data policy of the company, the number of sites and the structure of the IT team.

Details:Bitdefender

MailStore Server is built for small and medium-sized organisations. The manufacturer supports 5 to 2,000 users per installation. For larger or multi-customer setups, MailStore SPE is used.

Details:MailStore

Yes. MailStore archives Zimbra mailboxes over IMAP. We archive many mailboxes in one batch from a CSV list. IMAP access must be enabled on the Zimbra server.

Details:MailStore

There are two options. MailStore Server runs on your own server. With MailStore SPE we host the archive on Synchron infrastructure, and each customer uses a separate instance. You choose the data center: Istanbul, Kyiv, Strasbourg or Amsterdam.

Details:MailStore

You decide the period. MailStore retention policies keep emails for the defined period and delete them when it ends. We set the periods according to the retention and disposal policy of your organisation.

Details:MailStore

Users search the archive with the Outlook add-in, web access or the MailStore client. They restore an email to the mailbox with one click.

Details:MailStore

Yes. We supply MailStore Server user licences and the update and support service. We can also install it and run the archive.

Details:MailStore

Data loss prevention (DLP) is a security method that finds and blocks the transfer of sensitive data out of the company through unapproved channels. Endpoint Protector does this control on the user's computer.

Details:Netwrix

Endpoint Protector works on Windows, macOS and Linux. It gives the same DLP functions on the three operating systems. It supports x86 and ARM processors.

Details:Netwrix

Yes. Device control policies also apply when the computer is offline.

Details:Netwrix

Both options are available. Endpoint Protector runs as SaaS or as a single on-premises virtual appliance. Synchron makes the selection by data residency and infrastructure requirements.

Details:Netwrix

Yes. Content-aware protection finds sensitive data that users send to AI tools and assistants, and blocks it by policy.

Details:Netwrix

Endpoint Protector controls the transfer and sharing of personal data and keeps an event log. These logs are evidence of data security measures. One product alone does not give KVKK compliance; technical and administrative measures must work together.

Details:Netwrix

A standard electronic signature made with Acrobat Sign is not a secure electronic signature under Law No. 5070. For this reason, it does not have the legal effect of a handwritten signature; it can be submitted as evidence together with the audit report. When the law requires a secure electronic signature, a qualified electronic certificate from an ESHS that operates in Türkiye is necessary. Transactions subject to an official form and guarantee agreements cannot be done with an electronic signature. Ask your legal department for a decision by document type.

Details:Adobe

Acrobat Sign gives an audit report, access management, data center choice and personal data deletion. These functions are part of the technical measures. One product does not give KVKK compliance; technical and organizational measures, including the rules for transfers abroad, must work together.

Details:Adobe

The company selects the Acrobat Sign data center during deployment. In the European region, the primary data centers are in Germany (Frankfurt) and the Netherlands (Amsterdam); the secondary data center is in Ireland (Dublin). The other regions are North America, Japan, India, Singapore and Australia.

Details:Adobe

The privacy administrator of the Acrobat Sign account finds the related agreements by the signer's email address and deletes them. The deletion becomes permanent after a holding period. As the data processor, Adobe does not delete an agreement at the direct request of a signer; the company that sent the document handles the request.

Details:Adobe

Yes. Acrobat Sign works with Word, PowerPoint, Outlook, Teams and SharePoint. The administrator deploys the Microsoft 365 add-ins for all users at the tenant level. Power Automate and Dynamics 365 integrations are also available.

Details:Adobe

Managed security services are a complete protection solution: the business gives the management of its information security to an expert team. These services give critical measures against growing cyber threats, such as 24/7 monitoring, threat detection and response. Businesses get complete protection and lower costs.

Details:Protecting Against Cyber Threats with Managed Security Services

SMEs usually do not have the staff and technology to secure their digital systems end to end. Also, attackers no longer target only large organizations: they target businesses of every size that take no precautions. For these reasons, SMEs are especially vulnerable and at higher risk of cyber attacks.

Details:Protecting Against Cyber Threats with Managed Security Services

The main components are continuous monitoring and threat detection, incident management, threat management, firewall and network security management, and endpoint protection. These services let businesses manage their cyber security proactively and respond quickly to potential threats.

Details:Protecting Against Cyber Threats with Managed Security Services

First, assess the security needs of the business completely. Then choose the right MSSP (Managed Security Service Provider) and plan the transition. In this process, the team analyzes the current IT infrastructure, optimizes resources and designs the necessary systems. Finally, staff training helps the team adapt to the new security systems.

Details:Protecting Against Cyber Threats with Managed Security Services

Managed security services increase operational efficiency, optimize staff costs and give real-time threat intelligence. They also let your staff focus on their own areas of expertise, and they manage all network and IT security environments from one point. With these services, SMEs especially get security solutions at the quality of large companies at an affordable cost.

Details:Protecting Against Cyber Threats with Managed Security Services

Cloud scaling lets a business adjust its computing resources dynamically to its needs. It is important because it gives flexibility, cost control and better performance.

Details:Cloud Scaling Decision: Horizontal or Vertical? Choosing the Right Option for Your Business

Horizontal scaling adds new servers to the system to increase capacity. Vertical scaling increases the resources (CPU, RAM, storage) of the current system to improve performance.

Details:Cloud Scaling Decision: Horizontal or Vertical? Choosing the Right Option for Your Business

Horizontal scaling is usually better for e-commerce businesses. This strategy is ideal for platforms that need high availability and minimum downtime.

Details:Cloud Scaling Decision: Horizontal or Vertical? Choosing the Right Option for Your Business

For startups, cloud scaling optimizes resources with a pay-as-you-go model. It lets them scale without cost penalties and use high computing power without expensive hardware investments.

Details:Cloud Scaling Decision: Horizontal or Vertical? Choosing the Right Option for Your Business

A successful cloud scaling strategy needs detailed capacity planning, regular performance tests, cost optimization and continuous monitoring and improvement.

Details:Cloud Scaling Decision: Horizontal or Vertical? Choosing the Right Option for Your Business

Güvenlik açığı yönetimi, sistemlerdeki zayıf noktaları tespit etme, değerlendirme ve düzeltme sürecidir. Siber saldırıları önlemek, veri ihlallerini engellemek ve kurumsal itibarı korumak için kritik öneme sahiptir.

Details:What is Vulnerability Management and What Does It Encompass?

Temel bileşenler arasında varlık keşfi, güvenlik taramaları, yama yönetimi, risk değerlendirmesi ve düzeltme planlaması yer alır. Ayrıca sürekli izleme ve tehdit analizi de önemli unsurlardır.

Details:What is Vulnerability Management and What Does It Encompass?

Proaktif yaklaşım, tehditleri önceden belirlemeyi ve önlemeyi hedefler. Reaktif yaklaşım ise gerçekleşen olaylara yanıt vermeye odaklanır. Etkili bir strateji, her iki yaklaşımı da dengeli bir şekilde kullanmayı gerektirir.

Details:What is Vulnerability Management and What Does It Encompass?

Başarılı bir program, sürekli izleme sistemleri, otomatik tarama araçları, risk temelli önceliklendirme, düzeltme iş akışları ve performans ölçüm araçlarını içerir. Ayrıca net sorumluluklar ve başarı göstergeleri belirlenmesi önemlidir.

Details:What is Vulnerability Management and What Does It Encompass?

Önemli performans ölçütleri arasında güvenlik açıklarının tespit süresi, düzeltme tamamlanma oranları, risk azaltma metrikleri ve sistem güvenlik puanları yer alır. Düzenli değerlendirmeler ve gerçek zamanlı izleme de kritik öneme sahiptir.

Details:What is Vulnerability Management and What Does It Encompass?

Virtual servers create several virtual environments on one physical machine. They use resources more efficiently and save cost. Physical servers give high performance because one system uses all the hardware resources.

Details:Cost Analysis and Comparison Guide for Virtual vs. Physical Servers

Virtual servers can save up to 70%: they need no hardware investment, they use less energy, and the service provider pays for maintenance.

Details:Cost Analysis and Comparison Guide for Virtual vs. Physical Servers

With dynamic resource management, you can add capacity to a virtual server at once and adapt quickly to changing workloads. This flexibility is a big advantage, especially for businesses with variable workloads.

Details:Cost Analysis and Comparison Guide for Virtual vs. Physical Servers

Virtual servers use automatic backup systems and real-time replication. These help data security and disaster recovery planning. A layered security approach also gives more effective protection.

Details:Cost Analysis and Comparison Guide for Virtual vs. Physical Servers

A well-planned virtual server investment can pay for itself in 18-24 months on average. This is shorter than for physical servers and gives businesses a strong competitive advantage in the long term.

Details:Cost Analysis and Comparison Guide for Virtual vs. Physical Servers

Measures you can take to keep your email secure include: - Use corporate email only on secure devices. - Create strong passwords and change them regularly. - Avoid using the same password for more than one account. - Enable multi-factor authentication. - Take care not to open suspicious emails.

Details:Is Your Email Security Strong Enough? Tips for Secure Communication

Email-borne security threats generally fall into three main categories: - Malware distribution. - Phishing. - Domain spoofing.

Details:Is Your Email Security Strong Enough? Tips for Secure Communication

Email is not a secure way to send sensitive information such as passwords, credit card numbers or bank account details. If you need to send confidential information, we recommend that you use an encrypted email service or a secure messaging application.

Details:Is Your Email Security Strong Enough? Tips for Secure Communication

Mobil güvenlik, akıllı telefonlar gibi mobil cihazlarda saklanan bilgilerin ve bu cihazlar üzerinden erişilen servislerin korunmasını ifade eder. Bu cihazların hem kişisel hem de iş amaçlı kullanımının artmasıyla, güvenlik önlemleri de büyük önem kazanmaktadır.

Details:Enterprise Mobile Device Management: Security Strategies in a Mobile-Driven Business World

Mobil cihazlarınızı korumanın en önemli yolu, güçlü ve benzersiz şifreler kullanmaktır. Basit ve kolay tahmin edilebilen şifreler, cihazların hacklenme riskini yükseltir. Ayrıca, iki faktörlü kimlik doğrulama (2FA) sistemi de güvenlik için hayati öneme sahiptir.

Details:Enterprise Mobile Device Management: Security Strategies in a Mobile-Driven Business World

MDM (Mobil Cihaz Yönetimi) yapılandırması, akıllı telefonlar ve tabletler gibi mobil cihazların yönetimini kolaylaştırır. Bu sistem, cihazlarda hangi uygulamaların bulunabileceğini belirler, temel bilgileri depolar ve cihaz kaybolması veya çalınması durumunda güvenliğini sağlar.

Details:Enterprise Mobile Device Management: Security Strategies in a Mobile-Driven Business World