Lenovo
Synchron uses Lenovo server and client hardware in its field support and operating system management services.
Lenovo, our solution partner
Lenovo makes server, storage and client computer hardware. Lenovo is a solution partner of Synchron. We use Lenovo servers and client computers in our Field Support Services and Operating System Management services. We install the hardware, prepare the operating system and give on-site support when a fault occurs.
We use Lenovo servers in virtualization, file server and application server projects. After the installation, we also connect the server to our monitoring and backup services.
Lenovo products we use
ThinkSystem rack servers
For server rooms and data centers. They are used for virtualization, virtual desktop (VDI) and analytics workloads.
ThinkSystem tower servers
For office environments. They give flexible storage options in a small footprint.
ThinkEdge servers
Servers designed for locations with limited space and for the edge.
Lenovo XClarity Controller
The management controller on the server. It monitors and manages the server remotely.
Lenovo XClarity Administrator
It manages ThinkSystem, ThinkEdge and ThinkAgile hardware from one console.
ThinkPad and ThinkCentre
Business laptop and desktop client computers.
Lenovo ServerProven
It lists the supported operating system and hardware configurations of Lenovo servers. We check this list before the installation.
Lenovo with Synchron
We manage Lenovo hardware from installation to fault support. Scope of the service:
Server sizing
Server sizing by workload: processor, memory, disks and RAID layout
Mounting and XClarity
Rack mounting, cabling and XClarity Controller network configuration
Operating system installation
Installation of the operating system or the virtualization platform
Firmware and driver updates
Planning of firmware and driver updates
Faults and warranty
Fault diagnosis, warranty case and follow-up of part replacement
Client computers
Installation of client computers and on-site user support
Monitoring and backup
Connection of the server to the monitoring system and the backup plan
Inventory and warranty tracking
Follow-up of the hardware inventory and warranty end dates
Server migration plan
A plan to move data and applications from the old server to the new server
Our services with Lenovo
Lenovo is one of the solution partners we work with in the following services:
Field Support Services
We provide on-site and remote support for user, computer, server and network issues. Our support line is available 24/7.
Operating System Management
We install, update, monitor and back up your Windows Server and Linux servers. We apply security patches in planned maintenance windows.
Microsoft Hyper-V Deployment, Management and Support
We build your virtualization platform on Windows Server Hyper-V, design the cluster and backup layout and manage your environment. We can also plan a move to Proxmox VE.
VMware vSphere Support, Management and Migration
We manage and support your existing VMware vSphere and ESXi environment. We review your options after the licensing change with you and, if you choose, plan the move to Proxmox VE.
To learn more about hardware projects with Lenovo, contact us.
Frequently asked questions
What is the difference between Lenovo ThinkSystem rack and tower servers?
A rack server is mounted in a cabinet in the server room and is used for heavy workloads. A tower server needs no separate cabinet and fits an office environment. We make the choice by the workload, the growth plan and the installation location.
How are Lenovo servers managed remotely?
Each ThinkSystem server has the XClarity Controller management controller. For many servers, Lenovo XClarity Administrator is used. With these tools, we do status monitoring and firmware updates.
What do you do when a Lenovo server fails?
We diagnose the fault on site or remotely. For a part under warranty, we open the case with the manufacturer and follow the replacement. We test the system after the replacement.
Which operating system do you install on a Lenovo server?
We install Windows Server, Linux or a virtualization platform. Before the installation, we check the compatibility of the operating system version with the server model in the manufacturer's compatibility list.
Do you give support for Lenovo client computers?
Yes. We give the installation, operating system management and on-site user support of ThinkPad and ThinkCentre computers within our Field Support Services.
Do you install a virtualization platform on a Lenovo server?
Yes. We install Proxmox VE, Microsoft Hyper-V or VMware. Before the installation, we check the compatibility of the platform version with the server model, the RAID controller and the network card in the manufacturer's compatibility list.
How is a hardware fault on a Lenovo server noticed?
XClarity Controller records hardware events and sends alerts. We connect these alerts to the monitoring system of our Monitoring and Alarm Management service. When a disk or a power supply fails, the alert comes to us and we plan the work.
How is the data on a Lenovo server backed up?
We back up the server data and the virtual machines with our Local Backup and Cloud Backup services. We keep at least one backup copy on a device or at a location separate from the server.
Let's discuss your project
Tell us what you need and we will match you with the right team. For urgent issues, call our support line.